Comments for Fixer-Upper http://www.ourfixerupper.com DIY Renovation and Restoration of a Victorian Home Sun, 14 Mar 2010 23:21:21 +0000 http://wordpress.org/?v=2.2.1 Comment on Faucet Woes by Jim http://www.ourfixerupper.com/faucet-woes.htm#comment-21571 Jim Tue, 16 Feb 2010 18:29:20 +0000 http://www.ourfixerupper.com/faucet-woes.htm#comment-21571 Following up on "Pegasus Advocate had this to say on 04.02.09", we tested the toll free number provided by Pegasus and found it was not working. No one at Home Depot's central offices had heard of the program, and in any case, it is now discontinued, if it ever existed. At present, the best we can suggest is to call the Store Support Customer Service Number in Atlanta, 1-877-467-3409. You must have your model or store SKU number. If you have neither, you are out of luck. If your faucet has been installed for a few years and you have thrown away the box and instruction, you are unlikely to have either number. Our advice: when you install the faucet, cut out the model and SKU number from the box and place them in a baggie along with you receipt. Tape this to the bottom of your faucet. Even if you forget where you put it, the plumber will find it. Following up on “Pegasus Advocate had this to say on 04.02.09″, we tested the toll free number provided by Pegasus and found it was not working. No one at Home Depot’s central offices had heard of the program, and in any case, it is now discontinued, if it ever existed.

At present, the best we can suggest is to call the Store Support Customer Service Number in Atlanta, 1-877-467-3409. You must have your model or store SKU number. If you have neither, you are out of luck. If your faucet has been installed for a few years and you have thrown away the box and instruction, you are unlikely to have either number. Our advice: when you install the faucet, cut out the model and SKU number from the box and place them in a baggie along with you receipt. Tape this to the bottom of your faucet. Even if you forget where you put it, the plumber will find it.

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